Ethics and compliance training for employees has become a part of the healthcare industry owing to the increase in financial scams and fraud cases seen. Healthcare organizations give special importance to it as they constantly deal with issues of privacy and confidentiality involves with patient information.
Among other things, ethics and compliance training increases efficiency of work processes, increases security, and prevents mishandling of private information.
The six reasons why healthcare employees must undertake ethics and compliance training are as follows.
* Most healthcare organizations have made it mandatory for their employees to undertake this training and obtain a certification. This is so that can avoid problems with the law with regard to harassment, confidentiality breach, unauthorized access, and so on.
* It is important that healthcare employees understand the significance of good workplace ethics. The training will help them distinguish between what is right and wrong with regard to legal matters. Once they are aware of good ethics and compliance practices there will be lesser chances of situations like financial fraud, identity theft, confidentiality breach, and so on.
* Ethics and compliance training includes information about legal issues that may rise up in the health care industry and how to properly handle them. The course will teach employees the consequences severity of such legal issues and to make every effort to stay away from them. Other topics covered in the training include abuse and fraud laws, Stark law, penalties for non-compliance, false claim act, etc.
* This training course can also be taken online. It has become a popular means of attending the course as it is easier and more convenient that the traditional classroom-based courses. On completion, a test is given and if you successfully pass it you will receive your certificate. If an employee fails to pass the test on the first attempt, it can be taken again. This is a big advantage as there is no hurry and less pressure to complete the course.
* One of the main advantages of enrolling in an online course is that the timings are flexible and you can complete it from the comfort of your own homes. On registering with the website, all the study material will be sent to you. As ethics and compliance guidelines are constantly being updates, notifications will be sent to you regularly informing you of such changes.
* The ethics and compliance training program is user friendly and easy to understand. The study material includes real life situations and case studies. On passing the online test, you can print your own certificate. The registration fee for online courses is much cheaper, and if a large group enrolls together, you can get it for cheaper. Certain training companies offer a money-back policy where you receive your money back if you are not satisfied with the course.
It is the healthcare provider’s responsibility to make sure the employees strictly adhere to all aspects of the ethics and compliance laws. Ethics and compliance training is helpful as it makes employees aware of their responsibilities and helps them avoid mistakes that may lead to legal consequences.
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* Q. How can we prepare ethics paper without coaching? because we know what is constitutionally right or wrong but how to put it in answer sheet?
Ethics paper is asking about “you”. for example “what does happiness mean to you?” no coaching class can teach you that.
Coaching will be detrimental here because even if you don’t belive in something, you’ll try to convenience the examiner about it.
For remaining papers, it doesn’t matter, they’re factual or textual questions where your internal belief doesn’t matter much.
You’ve to define yourself, be honest with yourself. There is no right or wrong answer here. You don’t need to practice for that exam, it should come from within. Yes, there is a structure of writing the case study -I’ll discuss that one.
example, if you dislike someone, find out why? First you deal with your own negative emotions.
Q.How to write case studies in a structure manner?
Consider following question asked in Mains GS Paper 4 in 2014
Rameshwar successfully cleared the prestigious civil services examination and was excited about the opportunity that he would get through the civil services to serve the country. However, soon after joining the services, he realized that things are not as rosy as he had imagined.
He found a number of malpractices prevailing in the department assigned to him. For example, funds under various schemes and grants were being misappropriated. The official facilities were frequently being used for personal needs by the officers and staff. After some time, he noticed that the process of recruiting the staff was also not up to the mark. Prospective candidates were required to write an examination in which a lot of cheating was going on. Some candidates were provided external help in the examination. Rameshwar brought these incidents to the notice of his seniors. However, he was advised to keep his eyes, ears and mouth shut and ignore all these things which were taking place with the connivance of the higher-ups. Rameshwar felt highly disillusioned and uncomfortable. He comes to you seeking your advice.
Indicate various options that you think are available in this situation. How would you help him to evaluate these options and choose the most appropriate path to be adopted? 250 words
You’ve to do a stakeholder’s “pro-con” analysis.
Usually most case studies have following stakeholders
Person /Victim / Complainant
Staff / officers/ bosses
society at large.
You analyse each option from each of above’s perspectives.
In Rameshwar case study- only two stakeholders need to be discussed- (1) him (2) organization.
Decision: Should Rameshwar quit or not?
Stakeholder Pro Con
Person (Rameshwar)- pro : Can find better job wherein his talent is properly utilized. Con: May be rendered jobless.
Organizatin- Pro: Unhappy employee is unproductive employee, better let him go. Con- Money spent on his training, will be wasted. Difficult to find a new replacement person quickly.
Ultimately, you should write the least selfish answer.
Q.How to handle questions related to Feminism?
It is .Better not to pick up such questions in essay / ethics, if you’ve option to answer another question. Because you don’t know the gender of the evaluator.
I discussed last year’s ethics paper with boys and girls, each wrote different answers.
Even if the topic is close to your heart, but we may not be able to maintain rationality. Our end goal is to “pass” the exam. Never get overexited over topic.
Q.Please prescribe resource / Booklist for Ethics GS Paper 4
Lexicon thin book on ethics
I Didn’t really need to prepare much so no clue. Never did a single case study or read any other book. Can’t help much here.
I handled Case Studies basis what I had learnt in Business School so there isn’t any one technique. Every question requires a different strategy. Some techniques you can google are – PESTEL, Stakeholder Analysis, Value Chain, SWOT and Pro-Con.
Venue: SPIPA, Ahmedabad
Date: 12 August 2015
Ira Singhal (IAS Topper Rank-1) explains Ethics Case study Writing & GS4 Preparation?